At royal-style.shop, we want our customers to be fully satisfied with their purchases. If you are not completely happy with your order, our refund and return policy is designed to make the process simple and transparent.

  1. Eligible Products
    This refund policy applies to products sold on royal-style.shop, including but not limited to:

  • Fragrance

  • Earbuds

  • Smartwatches

  1. Return Period
    Customers may request a return or refund within 14 days of receiving the product. Requests made after this period may not be eligible for a refund.

  2. Conditions for Returns
    To qualify for a refund or replacement:

  • The item must be unused and in its original condition.

  • The product must be returned in its original packaging with all accessories.

  • Proof of purchase (order confirmation or receipt) must be provided.

  1. Damaged or Defective Products
    If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery. After verification, we will arrange a replacement or full refund.

  2. Non-Returnable Items
    For hygiene and safety reasons, opened or used fragrances may not be eligible for return unless they arrive damaged or defective.

  3. Refund Process
    Once your returned product is received and inspected:

  • You will be notified about the approval or rejection of your refund.

  • If approved, the refund will be processed within 5–10 business days through the original payment method or another agreed method.

  1. Exchange Option
    Customers may also request an exchange for another fragrance, earbuds, or smartwatch if the product is defective or incorrect.

  2. Return Shipping

  • If the return is due to our error (damaged or wrong item), royal-style.shop will cover the return shipping cost.

  • For other returns, the customer may be responsible for return shipping fees.

  1. Contact for Returns
    For any return or refund request, please contact the royal-style.shop support team with your order number and product details.

royal-style.shop reserves the right to update or modify this policy at any time to improve customer service.